Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to Rsoverseas1211@gmail.com.
- All
- General Questions
- Shipping and Delivery
- Product-Specific Questions
- Payment and Returns
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
General Questions
We specialize in high-quality epoxy resin, agate crafting tools, molds, pigments, and accessories for resin art enthusiasts and professionals.
Yes! All our products are non-toxic when used as directed. Please follow safety guidelines, including wearing gloves and working in a well-ventilated area.
Absolutely! We have beginner-friendly kits that include everything you need to get started, including detailed instructions and tutorialss.
Yes, our epoxy resin is versatile and works on a variety of surfaces, including wood, metal, glass, and ceramics.
Shipping and Delivery
We ship worldwide! Shipping fees and delivery times vary depending on your location.
Once your order is shipped, you’ll receive a tracking number via email. Use this to track your package in real time.
Orders are processed within 1-3 business days. Delivery times depend on your location and selected shipping method.
Yes, we offer free shipping on All orders
Product-Specific Questions
Our standard epoxy resin cures in 24-48 hours at room temperature. However, this may vary depending on the thickness of the pour.
Yes, we carry UV resin, which cures within minutes under a UV light.
Yes, all our silicone molds are reusable, durable, and easy to clean.
We offer a selection of custom molds, and we also accept custom orders. Please contact us for details.
Payment and Returns
We accept all major credit cards, PayPal, and other secure payment methods.
Yes, we offer special pricing for bulk orders. Contact us for more information.
We offer a 30-day return policy on unused and unopened items. If you’re not satisfied, please contact us for assistance.
You can reach us via email at epoxyagatecraftsind, through our contact form, or by calling 9897933133.
